Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited
Item
Title
Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited
Abstract/Description
We develop a contingency view of process management's influence on both technological innovation and organizational adaptation. We argue that while process management activities are beneficial for organizations in stable contexts, they are fundamentally inconsistent with all but incremental innovation and change. But dynamic capabilities are rooted in both exploitative and exploratory activities. We argue that process management activities must be buffered from exploratory activities and that ambidextrous organizational forms provide the complex contexts for these inconsistent activities to coexist.
Author/creator
Date
In publication
Volume
28
Issue
2
Pages
238-256
Resource type
Research/Scholarly Media
Resource status/form
Published Text
Scholarship genre
Theoretical
Synthesis/Overview
Keywords
Open access/full-text available
No
Peer reviewed
Yes
ISSN
0363-7425
Citation
Benner, M. J., & Tushman, M. L. (2003). Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited. Academy of Management Review, 28(2), 238–256. https://doi.org/10.5465/amr.2003.9416096
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