Items

• Six Sigma for Everyone

  Eckes, G. (2003). Six Sigma for Everyone. John Wiley & Sons.
  

• The Measurement of Quality Management Culture in Schools: Development and Validation of the Sqmcs

  Detert, J. R., Schroeder, R. G., & Cudeck, R. (2003). The Measurement of Quality Management Culture in Schools: Development and Validation of the Sqmcs. Journal of Operations Management, 21(3), 307–328. https://doi.org/10.1016/S0272-6963(02)00130-4
  

• The Breakthrough Series: IHI’s Collaborative Model for Achieving Breakthrough Improvement

  Institute for Healthcare Improvement. (2003). The Breakthrough Series: IHI’s Collaborative Model for Achieving Breakthrough Improvement (IHI Breakthrough Series White Papers) [White Paper]. Institute for Healthcare Improvement. https://www.ihi.org:443/resources/Pages/IHIWhitePapers/TheBreakthroughSeriesIHIsCollaborativeModelforAchievingBreakthroughImprovement.aspx
  

• Improving Our Ability to Improve: A Call for Investment in a New Future

  Engelbart, D. C. (2003). Improving Our Ability to Improve: A Call for Investment in a New Future [Lecture]. IBM Co-Evolution Symposium, San Jose, CA.
  

• Comprehensive School Reform and Achievement: A Meta-Analysis

  Borman, G. D., Hewes, G. M., Overman, L. T., & Brown, S. (2003). Comprehensive School Reform and Achievement: A Meta-Analysis. Review of Educational Research, 73(2), 125–230. https://doi.org/10.3102/00346543073002125
  

• Strategic Education Research Partnership

  National Research Council. (2003). Strategic Education Research Partnership. National Academies Press. https://doi.org/10.17226/10670
  

• Statistical Process Control as a Tool for Research and Healthcare Improvement

  Benneyan, J. C., Lloyd, R. C., & Plsek, P. E. (2003). Statistical Process Control as a Tool for Research and Healthcare Improvement. BMJ Quality & Safety, 12(6), 458–464. https://doi.org/10.1136/qhc.12.6.458
  

• Problem-Based Learning Meets Case-Based Reasoning in the Middle-School Science Classroom: Putting Learning by Design(tm) Into Practice

  Kolodner, J. L., Camp, P. J., Crismond, D., Fasse, B., Gray, J., Holbrook, J., Puntambekar, S., & Ryan, M. (2003). Problem-Based Learning Meets Case-Based Reasoning in the Middle-School Science Classroom: Putting Learning by Design(tm) Into Practice. Journal of the Learning Sciences, 12(4), 495–547. https://doi.org/10.1207/S15327809JLS1204_2
  

• Toward A Framework for Culturally Responsive Design in Multimedia Computer Environments: Cultural Modeling as a Case

  Lee, C. D. (2003). Toward A Framework for Culturally Responsive Design in Multimedia Computer Environments: Cultural Modeling as a Case. Mind, Culture, and Activity, 10(1), 42–61. https://doi.org/10.1207/S15327884MCA1001_05
  

• Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited

  Benner, M. J., & Tushman, M. L. (2003). Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited. Academy of Management Review, 28(2), 238–256. https://doi.org/10.5465/amr.2003.9416096
  

• Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and Implications for Leading a TQM Transformation

  Beer, M. (2003). Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and Implications for Leading a TQM Transformation. Decision Sciences, 34(4), 623–642. https://doi.org/10.1111/j.1540-5414.2003.02640.x
  

• ISO 9000: Outside the Iron Cage

  Boiral, O. (2003). ISO 9000: Outside the Iron Cage. Organization Science, 14(6), 720–737. https://doi.org/10.1287/orsc.14.6.720.24873
  

• Six Sigma: A Goal-Theoretic Perspective

• Managing Knowledge in Organizations: An Integrative Framework and Review of Emerging Themes

• Institutional Change in Toque Ville: Nouvelle Cuisine as an Identity Movement in French Gastronomy

• Network Structure and Knowledge Transfer: The Effects of Cohesion and Range

• Process Evaluation on Quality Improvement Interventions

• Methods for Evaluation of Small Scale Quality Improvement Projects

• Improvement, Trust, and the Healthcare Workforce

• Improving Schools through Networks: A New Approach to Urban School Reform