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Continuous Improvement as an Ideal in Health Care

Item

Title

Continuous Improvement as an Ideal in Health Care

Abstract/Description

Imagine two assembly lines, monitored by two foremen. Foreman 1 walks the line, watching carefully. "I can see you all," he warns. "I have the means to measure your work, and I will do so. I will find those among you who are unprepared or unwilling to do your jobs, and when I do there will be consequences. There are many workers available for these jobs, and you can be replaced." Foreman 2 walks a different line, and he too watches. "I am here to help you if I can," he says. "We are in this together for the long . . .

Author/creator

Date

Volume

320

Issue

1

Pages

53-56

ISSN

0028-4793

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