Items

• Continuous Improvement as an Ideal in Health Care

• Improvement, Trust, and the Healthcare Workforce

• Promising Care: How We Can Rescue Health Care by Improving It

  Berwick, D. M. (2013). Promising Care: How We Can Rescue Health Care by Improving It. John Wiley & Sons.
  

• Controlling Variation in Health Care: A Consultation from Walter Shewhart

  Berwick, D. M. (1991). Controlling Variation in Health Care: A Consultation from Walter Shewhart. Medical Care, 29(12), 1212–1225.