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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance

Item

Title

The Improvement Guide: A Practical Approach to Enhancing Organizational Performance

Abstract/Description

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

Date

Edition

2nd ed.

Publisher

John Wiley & Sons

Resource type

Research/Scholarly Media

Resource status/form

Published Text

Scholarship genre

Theoretical

Open access/full-text available

No

ISBN

978-0-470-54903-2

Citation

Langley, G. J., Moen, R. D., Nolan, K. M., Nolan, T. W., Norman, C. L., & Provost, L. P. (2009). The Improvement Guide: A Practical Approach to Enhancing Organizational Performance. John Wiley & Sons.

Num pages

514

Linked resources

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Cites
Title Alternate label Class
Cross-National Research on Continuous Improvement Bibliography

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