Items

• A Systematic Literature Review of Six Sigma Practices in Education

  Cudney, E. A., Elrod, C. C., & Stanley, S. M. (2014). A Systematic Literature Review of Six Sigma Practices in Education. International Journal of Six Sigma and Competitive Advantage, 8(3–4), 163–175. https://doi.org/10.1504/IJSSCA.2014.067552
  

• Quality Management Re-Visited: A Reflective Review and Agenda for Future Research

  Sousa, R., & Voss, C. A. (2002). Quality Management Re-Visited: A Reflective Review and Agenda for Future Research. Journal of Operations Management, 20(1), 91–109. https://doi.org/10.1016/S0272-6963(01)00088-2