Management Theory and Total Quality: Improving Research and Practice Through Theory Development
Item
Title
Management Theory and Total Quality: Improving Research and Practice Through Theory Development
Abstract/Description
We introduce this theory-development forum by comparing total quality and management theory at both global and topic-specific levels. Our analysis suggests that management research could be enhanced by incorporating some insights of total quality into management theory. We also conclude, however, that management practice could be improved by incorporating insights from management theory into total quality efforts, and that, in fact, total quality has already incorporated many such insights. Finally, we suggest some directions for theory development and research on total quality.
Author/creator
Date
In publication
Volume
19
Issue
3
Pages
392-418
Resource type
Research/Scholarly Media
Resource status/form
Published Text
Scholarship genre
Theoretical
Synthesis/Overview
Keywords
Open access/full-text available
Yes
Peer reviewed
Yes
ISSN
0363-7425
Citation
Dean, J. W., & Bowen, D. E. (1994). Management Theory and Total Quality: Improving Research and Practice Through Theory Development. Academy of Management Review, 19(3), 392–418. https://doi.org/10.5465/amr.1994.9412271803
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