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The Social Processes of Organizational Sensemaking

Item

Title

The Social Processes of Organizational Sensemaking

Abstract/Description

A longitudinal study of the social processes of organizational sensemaking suggests that they unfold in four distinct forms: guided, fragmented, restricted, and minimal. These forms result from the degree to which leaders and stakeholders engage in “sensegiving”—attempts to influence others' understandings of an issue. Each of the four forms of organizational sensemaking is associated with a distinct set of process characteristics that capture the dominant pattern of interaction. They also each result in particular outcomes, specifically, the nature of the accounts and actions generated.

Author/creator

Date

Volume

48

Issue

1

Pages

21-49

Resource type

Background/Context

Medium

Print

Background/context type

Conceptual

IRE Approach/Concept

Open access/free-text available

Yes

Peer reviewed

Yes

ISSN

0001-4273

Citation

Maitlis, S. (2005). The Social Processes of Organizational Sensemaking. Academy of Management Journal, 48(1), 21–49. https://doi.org/10.5465/amj.2005.15993111

Resource status/form

Published Text

Scholarship genre

Empirical

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