Contextual Design
Item
Title
Contextual Design
Abstract/Description
Contextual Design is a state-of-the-art approach to designing products directly from a designer’s understanding of how the customer works. Great product ideas come from the marriage of a designer’s detailed understanding of a customer’s need and his or her in-depth understanding of the possibilities introduced by technology. The best product designs result when the product’s designers are involved in collecting and interpreting customer data and appreciate what real people need. Contextual Design gives designers the tools to do just that.
Author/creator
Date
In publication
Volume
6
Issue
1
Pages
32–42
Resource type
Background/Context
Medium
Print
Background/context type
Conceptual
Open access/free-text available
Yes
ISSN
1072-5520
Citation
Beyer, H., & Holtzblatt, K. (1999). Contextual Design. Interactions, 6(1), 32–42. https://doi.org/10.1145/291224.291229
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