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Identifying and Refining High Leverage Problems

Item

Title

Identifying and Refining High Leverage Problems

Abstract/Description

Perhaps the most important part of a network’s work is deciding what its work will be –– that is, understanding and refining its problem focus. This task is exceedingly hard. Burgeoning networks often fail to appreciate how critical and difficult it is to truly seek to understand the targeted problem that should properly be at the core of a collective action effort. Too often, a network’s best work is stymied by “solutionitis,” our term for precipitous focus on solutions. Rather than digging into unpacking the problem, it is human nature to just get on with it and settle on a solution. We suspect that the work that could derail many INCLUDES teams will be the siren song of a premature focus on solutions. This webinar will help to mitigate the solutionitis tendency. In the webinar we will address techniques that (1) demonstrate how improvers can come to understand the problems that locals see and feel, (2) explore the systems that give rise to those problems, and (3) begin to see how to map, and identify, the significant work processes that constitute those systems. Taken together, these activities will help participants recognize and analyze high leverage problems.

Author/creator

Institution

Resource type

Research/Scholarly Media

Resource status/form

Film/Audiovisual Recording

Scholarship genre

Theoretical
Methodological

Grant number

National Science Foundation Grant #1650508

Citation

Gomez, L. M. (2016). Identifying and Refining High Leverage Problems [Webinar]. https://includescenter.org/webinars/identifying-and-refining-high-leverage-problems/

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Title Alternate label Class
INCLUDES Center Webinar Series
INCLUDES Center Webinar Series Webinar Series

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