Six Sigma in Education
Item
Title
Six Sigma in Education
Abstract/Description
PURPOSE
This paper is one of seven in this volume that aims to elaborate different approaches to quality improvement in education. It delineates a methodology called Six Sigma.
DESIGN/METHODOLOGY/APPROACH
The paper presents the origins, theoretical foundations, core principles and a case study demonstrating an application of Six Sigma in a school-community partnership in Milwaukee, Wisconsin.
FINDINGS
The core principles underlying the approach are decreasing variability or unreliability in organizational work processes, eliminate waste or activity that does not add value to desired outcomes, identify defects and decrease their incidence, reduce the cost of work processes, and improve beneficiary/client satisfaction levels. The steps in this statistics-dependent method are design, measure, analyze, improve and control.
ORIGINALITY/VALUE
Few theoretical treatments and demonstration cases are currently available on commonly used models of quality improvement that might have potential value in improving education systems internationally. This paper fills this gap by elucidating one promising approach. The paper also derives value as it permits a comparison of the Six Sigma approach with other quality improvement approaches treated in this volume.
This paper is one of seven in this volume that aims to elaborate different approaches to quality improvement in education. It delineates a methodology called Six Sigma.
DESIGN/METHODOLOGY/APPROACH
The paper presents the origins, theoretical foundations, core principles and a case study demonstrating an application of Six Sigma in a school-community partnership in Milwaukee, Wisconsin.
FINDINGS
The core principles underlying the approach are decreasing variability or unreliability in organizational work processes, eliminate waste or activity that does not add value to desired outcomes, identify defects and decrease their incidence, reduce the cost of work processes, and improve beneficiary/client satisfaction levels. The steps in this statistics-dependent method are design, measure, analyze, improve and control.
ORIGINALITY/VALUE
Few theoretical treatments and demonstration cases are currently available on commonly used models of quality improvement that might have potential value in improving education systems internationally. This paper fills this gap by elucidating one promising approach. The paper also derives value as it permits a comparison of the Six Sigma approach with other quality improvement approaches treated in this volume.
Author/creator
Date
In publication
Volume
25
Issue
1
Pages
91-108
Resource type
Research/Scholarly Media
Resource status/form
Published Text
Scholarship genre
Theoretical
Methodological
Historical
Keywords
IRE Approach/Concept
Featured case/project
Open access/full-text available
No
Peer reviewed
Yes
ISSN
0968-4883
Other related resources/entities
Citation
LeMahieu, P. G., Nordstrum, L. E., & Cudney, E. A. (2017). Six Sigma in education. Quality Assurance in Education, 25(1), 91–108. https://doi.org/10.1108/QAE-12-2016-0082
Linked resources
Filter by property
| Title | Alternate label | Class |
|---|---|---|
| Quality Assurance in Education [Special Issue]: Working to Improve: Seven Approaches to Quality Improvement in Education | ||
 Quality Assurance in Education: Working to Improve: Seven Approaches to Quality Improvement in Education [Special Issue] |
Special Issue/Series |
| Title | Alternate label | Class |
|---|---|---|
| Quality Improvement Approaches: Six Sigma |
Blog Post |
| Title | Alternate label | Class |
|---|---|---|
 Cross-National Research on Continuous Improvement |
Bibliography |
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