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Deliverology

Item

Title

Deliverology

Abstract/Description

PURPOSE
This paper is one of seven in this volume elaborating different approaches to quality improvement in education. This paper aims to delineate a methodology called Deliverology.

DESIGN/METHODOLOGY/APPROACH
The paper presents the origins, theoretical foundations, core principles and a case study showing an application of Deliverology in the Kentucky Department of Education in the USA.

FINDINGS
The core principles underlying the approach are embodied in its guiding questions: What is our system trying to do? How are we planning to do it? At any given moment, how will we know whether we are on track to succeed? and If we are not on track, what are we going to do about it?

ORIGINALITY/VALUE
Few theoretical treatments and demonstration cases are currently available on commonly used models of quality improvement in other fields that might have potential value in improving education systems internationally. This paper fills this gap by elucidating one promising approach. The paper also derives value, as it permits a comparison of the Deliverology approach with other quality improvement approaches treated in this volume.

Date

Volume

25

Issue

1

Pages

43-57

Resource type

Research/Scholarly Media

Resource status/form

Published Text

Scholarship genre

Theoretical
Methodological

IRE Approach/Concept

Open access/full-text available

No

Peer reviewed

Yes

ISSN

0968-4883

Other related resources/entities

Citation

Nordstrum, L. E., LeMahieu, P. G., & Dodd, K. (2017). Deliverology. Quality Assurance in Education, 25(1), 43–57. https://doi.org/10.1108/QAE-11-2016-0078

Linked resources

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Contains part
Title Alternate label Class
Quality Assurance in Education [Special Issue]: Working to Improve: Seven Approaches to Quality Improvement in Education
Quality Assurance in Education: Working to Improve: Seven Approaches to Quality Improvement in Education [Special Issue] Special Issue/Series
Other related resources/entities
Title Alternate label Class
Quality Improvement: Deliverology Blog Post

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